Enter the future of work

Los Angeles, California

600 Corporate Pointe, Suite 1130 
Culver City, CA 90230

+1 (323) 452-6998
Utrecht, Netherlands

Euclideslaan 64, 3584 BN 
Utrecht, The Netherlands

+31 302717548

Copilot

Virtual human training technology powered by artificial intelligence

Teaching leadership and communication skills with VR and AI

How do you practice skills like negotiating and sales, simulate what it’s like to handle a difficult customer, or gain experience giving critical feedback? Identified by LinkedIn’s 2019 Workplace Learning Report as a top priority for talent development, leadership and communication skills are among the most valuable professional skills an employee can have, but are also some of the most difficult skills to practice and teach.

Talespin’s CoPilot virtual human training technology helps employees develop these critical leadership and communication skills through virtual role play. CoPilot training modules place employees in scenarios where they converse with AI characters representing colleagues and customers, providing a safe space for practicing their most critical conversations.

The Need for ‘Soft Skills’

As automation impacts the workplace, uniquely ‘human’ skills like leadership, empathetic communication, and collaboration are becoming more critical than ever. However, a growing gap exists among new generations of the workforce across these key interpersonal skills, with L&D experts citing ‘soft skills’ as the most significant workforce skills gap. To address this gap, training methods for leadership skills need to improve, as techniques like traditional role play lack the emotional realism or scalability needed to deliver transformation.

With Copilot training modules you can:

01 Teach interpersonal skills with emotional realism

Virtual role-play with realistic AI characters injects emotional realism into training

02 Simulate nuanced professional situations

Create training modules for scenarios that are typically difficult to realistically simulate

03 Practice soft skills in the safety of a virtual environment

Virtual human training programs offer employees exposure to difficult situations in a safe, repeatable training environment

04 Create scalable and repeatable soft skills training programs

Software-based VR training programs can easily be scaled throughout a distributed workforce

05 Measure the development of interpersonal skills

Virtual human training modules offer scoring and performance feedback for measuring employee development

Virtual Human Training Use Cases

Human Resources

  • Interviews (Hiring)
  • Employee Termination
  • Exit Interviews
  • Unconscious Bias Training
  • Sensitivity Training
  • Coaching and Mentoring
  • Non-verbal Communication
  • Difficult Conversations
  • De-escalation Training
  • Conflict Resolution / Mediation
  • Empathy Training
  • Intercultural Competence
  • Interpersonal Skills
  • Diversity and Inclusion

Sales and Customer Service Training

  • Cold calling
  • Building Rapport
  • Overcoming Objections
  • Negotiations (Business)
  • Communicating Product Knowledge
  • Closing Deals
  • Identifying Customer Needs
  • Customer Service (General)
  • Customer Service (Complaints/Escalation)
  • Helpdesk / Technical Support

Leadership

  • Giving Critical Feedback
  • Performance Review
  • Talent Management
  • Team Management
  • Facilitating Group Discussions
  • Breaking Bad News
  • Manager/Direct Report Conversations
  • Giving Depositions
  • Public Speaking Practice / Presentation Skills

CoPilot Features

Training modules built with Talepsin’s CoPilot virtual human training technology can be designed to simulate scenarios with varying degrees of complexity:

CoPilot Basic: Social Intelligence

  • Branching conversations
  • Speech recognition
  • Virtual Human Lip Sync
  • Text-to-Speech
  • Natural Language Processing
  • Library of Virtual Human Avatars
  • Custom environments and scenarios

CoPilot Intermediate: Emotional Intelligence

  • Natural Language Understanding
  • Sentiment Analysis
  • Emotion (TTS/Gestures)
  • Custom Voice Fonts

CoPilot Advanced: Artificial Intelligence

  • Artificial Intelligence
  • Domain Expertise

Let's talk

Contact us to learn more about Copilot virtual human training technology

Contact
us