The world’s leap into remote work has accelerated the digital transformation trends already impacting the workplace. This acceleration puts even greater focus on organizations to transform their workforces to keep pace, as employees face a rapidly changing work environment. Evolving job roles prioritize hybrid skill sets that merge digital skills with ‘soft skills,’ like effective communication, collaboration, and creativity, and may require employees to reskill in order to thrive.
The approach organizations can take to train and assess these critical communication skills should now also factor in remote learning and digital-first collaboration. Current training methodologies may struggle to achieve the same speed and effectiveness. Organizations that have a dispersed workforce and a need for soft skills training may look to alternate solutions to classroom training.
Virtual reality technology is being considered as a solution for helping organizations train their people faster, remotely, and at a scale. VR simulation is already being successfully applied to training use cases for teaching ‘hard’ skills like learning new processes and operating equipment, but how impactful can VR be for teaching communication skills?